FAQs

Frequently asked questions

Heat pumps

What are the costs involved in upgrading to an energy-efficient Heat Pump?

Call us today for an obligation-free, individualised quote based on your eligibility and system installed.

How do I apply for the Heat Pump Rebate?

The VEU rebate is applied upfront by us as a discount on your installation quote. iPlug Green Energy will complete the application and paperwork on your behalf.

Where can I find more information on the VEU Program?

Please find links below to the following resources available to you, under the VEU program.

What type of Air Conditioners are eligible as part of the rebate?

The new split system must be listed on the VEU Product Register and meet high energy efficiency standards. The split system must be supplied and installed by a VEU-accredited provider.

What are Door Seals and am I eligible?

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What is an Air Vent cover and am I eligible?

What is an Exhaust Fan and am I eligible?

What is a chimney damper and am I eligible?

What is an In-home Display and am I eligible?

What other energy efficiency products are offered?

Am I eligible for a showerhead replacement?

Why upgrade to LED?

LEDs use 50 – 75% less electricity than other lights. As lighting can account for 20 – 40% of a business’ electricity bill, LED lighting can dramatically reduce your business’ electricity costs whilst at the same time lowering carbon emissions and helping your business achieve its ESG goals.

What is the lifespan of LED?

LEDs last approximately 50,000–100,000 hours, compared with Fluorescents at approximately 10,000 – 20,000 hours and Halogens at approximately 2,000 – 5,000 hours. They also have no warm up time, providing instant brightness and have better light quality than other lights. Some LEDs are also able to be customized to support smarter buildings and provide further energy savings.

Is my business eligible for an LED upgrade?

To be eligible for a LED upgrade in Victoria, your business must be located in Victoria, Australia. You must be replacing existing inefficient lights with VEU approved products that are installed by a VEU-accredited provider.

What does it cost to upgrade to LED?

You will receive an individualized quote based on your business eligibility and the type and number of lights installed.

What are LEDs?

LED lighting is an ultra-efficient technology that creates light using a solid-state chip rather than a fragile, heat-wasting filament, gaining widespread popularity because it lasts significantly longer while slashing energy costs by up to 80% compared to traditional globes.

Can my hot water heat pump work in conjunction with solar panels?

Yes, solar panels can power your heat pump hot water systems. Together they can dramatically reduce energy costs and emissions.

What size heat pump will I need?

We complete an on site inspection to determine the best heat pump for your hot water service needs.

Why is a hot water heat pump energy efficient?

How do hot water heat pumps work?

Heat pumps work like a refrigerator operating in reverse by extracting ambient heat from the surrounding air and concentrating it to efficiently provide hot water to your home.

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Tell us what energy efficient upgrades you're interested in?

Upgrade to a High-Efficiency Air Conditioner

Switch to an Energy-Efficient Hot Water System

Brighten your Business with Energy-Efficient Led Lighting

Explore More Energy-Saving Upgrades